Privacy Policy – Anywork365

1. Introduction

Anywork365 (“we”, “our”, or “us”) operates a digital marketplace platform that connects clients with verified artisans and service professionals. We are committed to protecting your personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and platform requirements such as Google Play policies.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (“Service”).

2. What We Collect (including but not limited to):

We collect only the data necessary to operate, secure, and improve our platform:

a. Personal and Business Information
• Full name
• Email address
• Phone number
• Business name and service details (descriptions, pricing, images)
• Location data (approximate or provided by user)
• Government-issued identification (e.g., NIN, ID documents) for verification

b. Account and Authentication Data
• Passwords (securely hashed and never stored in plain text)
• Device information (device type, OS version)
• IP address and log data
• App usage analytics and interaction data

c. Transaction and Payment Data
• Subscription and billing metadata
• Payment processing is handled by third-party providers; we do not store card or financial details

d. Communications Data
• Messages between users within the platform
• Customer support inquiries and related records

3. How we Use Your Data

We process your data for legitimate business and legal purposes, including:

• Account creation, authentication, and profile management

• Identity verification (KYC) and fraud prevention

• Facilitating connections between clients and service providers

• Processing subscriptions, payments, and transactions

• Enabling messaging, notifications, and customer support

• Improving app functionality, performance, and security

• Monitoring for abuse, unauthorized activity, or policy violations

• Compliance with legal and regulatory obligations

4. Data Sharing

We do not sell personal data. We may share data strictly as follows:

• Service Providers: Cloud hosting, analytics, messaging, and infrastructure vendors under confidentiality agreements

• Payment Processors: For secure handling of subscriptions and transactions

• Other Users: Limited profile information (e.g., name, service details, ratings) to enable marketplace functionality

• Regulatory Authorities: When required by law, legal process, or enforcement requests

• Business Transfers: In case of merger, acquisition, or restructuring, subject to confidentiality safeguards

5. Third Party Integrations

Our platform may feature integrations (e.g. payment, localization). We are not responsible for their practices—please review their privacy policies.

6. Cookies & Tracking

We use cookies and similar tools for essential app functionality, user preferences, and analytics. You can manage or block these via your device settings, though this may affect app functionality.

7. Retention & Deletion

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and regulatory obligations

• Resolve disputes and enforce agreements

Verification data (e.g., NIN and ID documents) may be retained for compliance, audit, and fraud prevention purposes.


8. Your Rights

Under applicable laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (subject to legal obligations)

• Object to or restrict certain processing activities

• Withdraw consent at any time (where applicable)


9. Security

We implement industry-standard safeguards, including:

• Encryption in transit (HTTPS/TLS)

• Secure storage and access controls

• Password hashing and authentication safeguards

• Periodic security reviews and monitoring

While we strive to protect your data, no system is completely secure


10. Children's Privacy

Anyworks365 is strictly for users 18 years or older. Our app does not allow collection of data from minors.

11. International Transfers

Your data may be stored or processed outside Nigeria by our service providers—always under secure agreements with cross-border data controls.

12. Changes to Policy

We may update this policy to reflect product or legal changes. We’ll notify users via in-app notifications or email. Your continued use means you accept the updated policy.

13. Contact Us

Questions, requests, or concerns? Reach out to us at:
Email: cus-serv@anyworks365.ng
Phone: